Responsible Gaming
Our Commitment to Safe Gaming
At Captain Cooks Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in Canada.
Age Verification
Captain Cooks Casino is strictly for players aged 18 years or older (or the legal gambling age in your province). By accessing our platform, you confirm that you meet this age requirement. We reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Neglecting family, work, or other responsibilities due to gambling
- Hiding gambling activity or lying about the amount you gamble
- Experiencing anxiety, depression, or irritability related to gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Feeling unable to control or stop gambling
- Using gambling as an escape from problems or difficult emotions
- Borrowing money to gamble or gambling with money needed for essentials
- Damaged relationships due to gambling behavior
Self-Help Tools
Captain Cooks Casino offers the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before taking a break
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Permanently close your account if you wish to stop gambling
These tools are available in your account settings and can be activated at any time.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available:
-
Responsible Gambling Council
Website: www.responsiblegambling.org
Information, resources, and support for problem gambling across Canada -
Gambling Helpline (Ontario)
Phone: 1-800-387-1111 (24/7, free and confidential)
Services available in multiple languages -
Problem Gambling Services (British Columbia)
Phone: 1-800-663-1441 (24/7)
Website: www.bcresponsiblegambling.ca -
Gamblers Anonymous
Website: www.gamblersanonymous.org
Peer support meetings across Canada
International Support Resources
Additional resources available internationally:
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and recovery is possible. Reach out to one of the support organizations listed above—they provide confidential, non-judgmental assistance.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.
Disclaimer: This responsible gaming information is provided for educational purposes. Captain Cooks Casino encourages all players to gamble responsibly and within their means. If you choose to gamble, do so only with money you can afford to lose.